Frequently Asked Questions

The time is now to improve your Customer Experience!    Lower Cost, Improve CX It is possible to do both and improve your operational cost, recontacts, loyalty and retention and even growth.

It's always better to be Proactive.  If you are not you need an expert to turn it around!  SKILLS below:   

•   Management Consulting, Operations, Customer Support, Tech Support            
•   Business Strategy ,Communication, Critical Thinking, Daily Operations                                 Facilitation, IT Strategy, Negotiation, Problem Solving, Process Optimization 

AVAILABLE Q2 2025-26

See my Linkedin:   https://www.linkedin.com/in/cxjason/

Reach out for referral or future work. I'm available for Groups, Commentary, Trade Shows, & Expert Panels, Customer Experience Leadership Consulting along with Product, Project Management. I specialize in CCaaS and CRM Planning and Deployments.  Once I get booked I do get busy so don't hesitate if you need a friendly, low cost Professional that gets the job done and done right. 

Jason Hughes is a  leading provider and Consultant of cloud-based CRM, CCaaS and SaaS software products in execution and visibility technology solutions.  Jason has also led many Support Teams for many years so understands what your team needs to be successful in productivity, efficiency, quality and what you need in profitability and reliability to achieve your KPI Goals and offset the expensive cost of being a Cost Center.

Many of the world’s largest brands have relied on Jason to provide mission-critical technology Product Planning, Execution of Rollouts/Deployments end to end and also Tech Support and Service Delivery for Health management,  transportation and Hospitality management, CX Support Teams, Government, eCommerce, and many Digital SaaS companies in maintenance and repair operations, Software operating systems.   

Jason has also been able to serve many top companies as Director of Tech Support or Customer Support Teams that support Technology eCommerce, Platforms and SaaS. 

All of this while leading teams in budget and challenging time constraints of delivery.   

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